FAQ

Store Information

1. What are your store hours?

Our beautiful Showroom is open Monday - Saturdays from 11am – 6pm and Closed on Sunday. Learn More

2. Where are you located?

We are located at The Shops at Riverside, 193B Riverside Square in Hackensack, NJ 07601. More Information

3. Is your Showroom open?

Our showroom is open! Appointments are welcome and can be scheduled by phone or by request by using our appointment request form. click Here

4.Do I need an appointment?

No, walk-ins are always welcome at Lee Perla. We do everything to make our store a clean and safe environment including regular cleaning of our glass and counters spaces.

5. How do I contact you?

You may reach us by contacting 201-343-8655. We can't wait to hear from you.

Sizing and Fitting

1. How should I get my finger sized?

Getting your ring size right the first time is very important! Please come into our showroom and any of our highly trained jewelry professionals will glady size your finger for no charge.

2. Do you size watches?

We will gladly size any watch purchased at Lee Perla.

Diamonds and Gemstones

1. What is the difference between karat and carat?

Karat refers to Gold and is the measurement used to how much gold is in a piece of jewelry. Carat is one of the 4 C's of diamond and is the weight of the diamond. Learn more about the 4 C's.

2. What are the 4 C’s?

Color, Clarity, Cut, and Carat weight were created by Robert Shiply, founder of the GIA in the 40's. The 4 C's have become the basis the most recogized and reputable grading scale in use today. Learn more

Order Information

1. Can I order online?

Our online shopping experience is coming soon. If you love a watch or piece of jewelry you find on our site, simply click the view button to schedule a showing in our comfortable and elegant showroom or simply give us a call.

Our Website

1. What is a wishlist?

Our wishlist allows you to add product to a digital "wishlist" that can be accessed, edited or shared with a loved one anytime you want. To get started, simply set up or access your account here.

2. How do I make a wishlist?

When browsing our product listing pages, you will notice a star in the upper right corner of each product. Simply click the heart to add a product to your list. If you are not already logged in, you be asked to log in to save your wish. Go to my Wishlist

3. Can I share my wishlist with a friend?

Of course! When you are logged into your list, simply click the checkbox next to the item(s) you want to email to your friend. Follow the steps and they will receive your list by email.

4. How do I create an account on your website?

Creating a wishlist is very easy. Simply click "create account" on our wishlist sign in page and answer a few questions! That's it! Sign up now.

5. What are the benefits of opening a free account on your website?

Having a free account on Lee Perla comes with benefits such as saving and emailing your wishlist in a snap and we will safely store your address for faster checkout.

6. What are your terms and conditions?

To learn more about our Terms and Conditions, click here to view our full policy.

7. What is your privacy policy?

We want you to enjoy your online shopping experience with peace of mind. To see our privacy pollicy in full, click here.